Going the Extra Mile

We are a UK-based multidisciplinary firm with a global presence, offering a full range of services within the hospitality sector. We like to think no job is too big or too small, we offer a professional service from start to finish. With the latest technology on offer, this enables us to be quick and efficient.


Our dynamic team offers a bespoke service for the hospitality industry, worldwide.


We Believe that specialised service from a multidisiplinary company needs to be tailored to the the clients needs.
Here at SER Group, we will listen to the client, understand their needs and then provide them with their tailored service.
With 10+ years within the industry, SER Group can help you with your next project.

Who are SER Group

Established in 2010, SER Group was formed from a dedicated team of specialists who have worked within the hospitality sector for many years.
With over 40+ years of combined experience, working within the hospitality sector throughout the UK, Europe and the Middle East.


SER Group have 3800 m2 (40,000 sq ft) of warehousing space at our disposal.


Fully owned and in-house managed clean and dry warehousing with high security alarms and Motion activated CCTV. We have the most up to date stock management system implemented, this allows us to track individual items to exact locations within the warehouse.


Core Values

Accountability

Our teams are fully responsible for all of their actions, especially in a Live environment, where disruption must be kept to a minimum. We achieve low impact on the day to day running of the Hotel.


Quality

We are continually monitoring all of our operatives for how they complete their allocated tasks. We continually discuss any issues with the operatives at our monthly meetings. This enables the teams to offer best services and to achieve excellence in all areas.


Integrity

To act with honesty and integrity at all time


Sustainability

With our environmental policy in place, all items removed for disposal are recycled and none goes to landfill.

Employees

Our employees are the source of our success and performance. Employees can best achieve their full potential in an environment of fairness and respect, to achieve self-fulfilment.


Removal and Restoration

Due to the experience within the team each member is fully trained take care in Removals and make sure there is no damage caused to the Hotel environment. All Items restored or refurbished, will be completed to the highest, to enable the Hotel to re-use the older items.


Insurance

The company holds a £10m Liability insurance with goods in transit and stock Insurance.


Health & Safety

We are committed to having an injury free work environment and we continue to improve our standards.

Some Features that Make us Unique

We take pride in our core features.

Experience

With over 40 years of combined experience, we have the knowledge to help you with your project.

Professional Service

No matter what the task, SER Group will help you reach the goals you require for your project.

Great Support

SER Group will help along the whole process of your project, no matter how large the job.

Technical Skills

Drawing from SER Group's experience in the field, we have the staff to fulfill any section of your project.

Highly Recommended

SER Group comes highly recommended from many prestigious hotels and restaurants along with contractors that require a turn-key solution for their projects.

Storage Resources

SER Group offers storage facilities for your projects, all storage is kept in out own fully secure warehousing. With over 3800 m2 (40,000 sq ft) at our disposal to aid you with your project.

"They are specialist in removing, storing and installing FF & E and OS & E both old and new from the Hotel sector. They use all their own personnel and all of their warehouses are owned and manned by the company. There are willing to go the extra mile to get the job done and have worked through the night to make sure the rooms are returned on the correct day.
I am happy to recommend their services."

Ben Foran

Garenne Interiors
Langham

"SER Group Ltd have worked in partnership with the team at the Langham Hotel on several occasions. They have recently finished the refurbishment of 109 rooms. They removed the FF & E from the standard rooms and refurbished the furniture to a high standard and stored these items until required. They organised the importation and storage of the new FF & E and stored it in their facilities, which they own and run with their own personnel."

David McAuley

Langham Hotel, London

We are very likely to use SER Group in the future for all our logistical requirements and installation of FF & E and the fitting of Case goods, because they are willing to put the extra effort in to get the job done.

Drew Wrintmore

Nicolas James Group

Looking for
quality and affordable furniture?

SER Furniture has thousands of new and preowned furniture items available to purchase from the hospitality industry.

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